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 Shipping Policy

Last Updated: September 1, 2026

Welcome to **ESA Play**. This Shipping Policy explains how orders placed through our website, **https://esaplay.com**, are processed and delivered.

 1. Order Processing

Once you place an order on ESA Play, we will process your order after successful confirmation of payment.

Orders are generally processed within the time communicated on the website or at the time of purchase. Processing times may vary depending on product availability, order volume, weekends, holidays, or other circumstances.

 2. Shipping & Delivery

We aim to deliver orders within the estimated delivery period provided at the time of purchase.

Delivery timelines may vary depending on:

* Delivery location
* Product availability
* Courier or logistics partner
* Weather conditions
* Public holidays
* Unforeseen circumstances

The estimated delivery date is an indication and may occasionally be subject to delays.

 3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on the order, delivery location, product type, weight, or other applicable factors.

 4. Delivery Address

Customers are responsible for providing an accurate and complete delivery address, including the correct name, phone number, postal code, and other necessary details.

ESA Play will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

5. Order Tracking

Where tracking information is available, customers may receive tracking details through the contact information provided during checkout.

Customers may use the tracking information to monitor the status of their shipment.

 6. Delayed or Lost Orders

Although we work with our delivery partners to ensure timely delivery, ESA Play cannot guarantee delivery within a specific timeframe in circumstances beyond our reasonable control.

If your order appears to be delayed, please contact us with your order details so that we can assist you.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact ESA Play as soon as possible after delivery.

Please provide your order number and, where appropriate, photographs or other information that may help us assess the issue.

Any replacement, return, or refund will be handled in accordance with our applicable **Refund and Cancellation Policy**.

8. Changes to This Shipping Policy

ESA Play reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

 9. Contact Us

If you have questions regarding shipping or delivery, please contact ESA Play through the contact details provided on our website.

**Website:** https://esaplay.com

Ahara - ESA Play

Ahara is a fast-paced food strategy card game where players compete to build a nutritionally balanced meal using familiar Bharatiya dishes. As you play, you naturally discover which foods are rich in protein, fiber, fats, and more—without ever feeling like you're learning. With simple rules, quick rounds, and smart decisions, Ahara turns everyday food into a fun, competitive experience.

Antarmukha - ESA Play

Antarmukha is a conversation card game designed to make spirituality fun. Through playful and reflective questions across five levels inspired by the yogic journey inward, conversations gradually move from light sharing to deeper self-inquiry.

Lokam - ESA Play

LOKAM is a versatile card game that replaces your everyday card decks with something richer and more meaningful and fun. Play all your familiar card games — set-building, shedding, and strategy—using a single beautifully designed deck of legendary heroes and villains from our history. Shakti power cards add twists, surprises, and clever reversals that keep every round exciting. Rooted in Bharatiya civilization, LOKAM blends fun, thinking, and cultural learning at the family table.