Terms of Service
Last Updated: September 1, 2026
Welcome to ESA Play. These Terms of Service govern your access to and use of the ESA Play website, https://esaplay.com, and any products or services made available through the website.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use the website.
1. Use of the Website
You agree to use the ESA Play website only for lawful purposes and in accordance with these Terms of Service.
You must not:
Use the website for any unlawful or fraudulent purpose.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the security or operation of the website.
Submit false, misleading, or inaccurate information.
Use the website in a manner that could damage, disable, or impair its functionality.
Attempt to copy, reproduce, modify, or distribute website content without permission.
2. Accounts
Certain features of the website may require you to create an account.
You are responsible for providing accurate information and keeping your account information up to date.
You are also responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.
If you believe your account has been accessed without authorization, you should contact ESA Play promptly.
3. Products and Services
ESA Play makes products and/or services available through the website as described on the relevant pages.
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on the website are accurate. However, minor variations may occur.
ESA Play reserves the right to modify product information, availability, pricing, or other details without prior notice.
4. Orders
When you place an order through the website, you agree to provide accurate and complete information.
ESA Play reserves the right to accept, reject, or cancel an order where appropriate, including in situations involving incorrect pricing, product availability, suspected fraudulent activity, or other exceptional circumstances.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund policy.
5. Payments
Payments may be processed through third-party payment providers made available on the website.
By completing a payment, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.
ESA Play does not knowingly store complete payment-card information unless specifically stated otherwise in our Privacy Policy.
6. Pricing
Prices displayed on the website are subject to change.
The applicable price for an order will generally be the price displayed at the time the order is placed, subject to correction of any obvious pricing or technical errors.
Any applicable taxes, shipping charges, or other charges will be displayed where applicable.
7. Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Delivery times may vary depending on the destination, product availability, logistics provider, and circumstances beyond our reasonable control.
8. Returns, Refunds and Cancellations
Returns, cancellations, replacements, and refunds are subject to the applicable Refund and Cancellation Policy of ESA Play.
Customers should review that policy before placing an order.
9. Intellectual Property
All content available on the ESA Play website, including text, graphics, logos, images, designs, videos, icons, software, and other materials, is owned by or licensed to ESA Play unless otherwise stated.
You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit any website content without prior written permission.
10. Third-Party Services and Links
The ESA Play website may contain links to or integrations with third-party websites, services, payment providers, delivery partners, or other platforms.
ESA Play does not control third-party websites or services and is not responsible for their content, policies, availability, or practices.
Your use of third-party services may be subject to the terms and policies of those third parties.
11. User Content
If you submit reviews, comments, feedback, photographs, or other content to ESA Play, you agree that the content should not:
Be unlawful, abusive, threatening, or defamatory.
Infringe another person’s intellectual property or privacy rights.
Contain malicious software or harmful material.
Contain misleading or fraudulent information.
ESA Play reserves the right to remove content that violates these requirements.
12. Privacy
Your use of the ESA Play website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
13. Website Availability
We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
The website may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our control.
14. Limitation of Liability
To the extent permitted by applicable law, ESA Play will not be responsible for losses or damages arising from circumstances beyond our reasonable control, interruptions to the website, third-party services, delivery delays, or misuse of the website by users.
Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.
15. Changes to These Terms
ESA Play reserves the right to update or modify these Terms of Service from time to time.
Changes will become effective when the revised terms are published on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.
17. Contact Us
If you have questions regarding these Terms of Service, please contact ESA Play through the contact information provided on our website.
Website: https://esaplay.com